My Card Manager helps customers scale fast
My Card Manager was created to provide multiple banks/credit unions with a turnkey solution to launch, manage, and optimize their prepaid products, all the while housing best-in-class banking features to provide their customers with a seamless experience.
Dynamic Front Door
Customer websites can be branded / configured through an admin portal to provide brand colors, assets, imagery, and copy, allowing for quick customization of program landing pages.
My Card Manager Native Mobile App
The application was built for both iOS and Android platforms. It allows for customers to download a single app, activate or link their existing cards, and see a dynamic experience based on their bank or credit union's feature sets.
Auto-branded App Experience
During the on-boarding flow, customers enter minimal information to activate or link their existing card to the app. After successfully completing the process, the app will dynamically customize the experience to align colors, icons, and imagery to provide a familiar brand experience..
Built On Familiar Architecture
My Card Manager's One-to-Many solution is built on the Enhanced Prepaid Program features. The features are virtually the same, however, it's the deployment and management of the program that sets it apart from the Enhanced program.
Easy Access to Ordering Additional Cards
Access to additional cards will be enabled through the dashboard, alleviating the need to go into a branch location. Customers can simply order right from the mobile app.
Admin for Program, Content, and Brand Managers
Along with a great app experience, the goal was to deliver an outstanding self-service portal tool with an intuitive UX experience which allows clients to both manage their end-user cardholder accounts as well as self-service, configure, and pull reporting for their prepaid debit card program(s).
CSR Agent Dashboard
Cardholder Account Detail
Cardholder Card Detail
CSR Agent Workflow - Troubleshoot On Call with Customer
